VP/SVP, Clients Services-Promotional Medical Education
Travel: Up to 30%, depending on business need
The Opportunity
We’re looking for an accomplished VP/SVP, Client Services to take on a highly visible leadership role within our Promotional Medical Education business.
This is more than leading accounts. You’ll own a significant book of business, serve as a senior strategic partner to pharmaceutical clients, develop high-performing teams, and directly influence growth and profitability.
You’ll lead complex promotional medical education programs, including KOL engagement, peer-to-peer initiatives, and HCP engagements, while identifying opportunities to expand existing partnerships and build new ones.
For a leader who thrives at the intersection of client partnership, commercial growth, people leadership, and medical education, this is an opportunity to have real ownership and impact.
What You’ll Do
- Own senior client relationships, serving as a trusted strategic partner to key pharmaceutical decision-makers.
- Lead a significant portfolio of business across multiple accounts and cross-functional teams.
- Set the strategic direction for client relationships while providing counsel, insights, and solutions that drive client and brand success.
- Oversee the delivery of high-quality Promotional Medical Education, KOL engagement, peer-to-peer, and HCP programs.
- Own the P&L for your business, including approximately $5MM–$10MM+ in annual contract revenue.
- Drive organic growth by identifying and converting opportunities within existing client relationships.
- Partner on new business opportunities, including proposals, pitches, and presentations.
- Ensure programs are strategically relevant, scientifically sound, on time, and financially successful.
- Lead, coach, and develop Account Directors and multidisciplinary teams.
- Partner with executive leadership on forecasting, resourcing, profitability, and continued business growth.
What You’ll Bring
- Bachelor’s degree.
- 12+ years of medical education experience, including 5+ years in senior-level account or client leadership.
- Strong Promotional Medical Education experience supporting pharmaceutical clients.
- Experience leading KOL engagements, peer-to-peer programming, and HCP initiatives.
- Proven success managing a P&L and significant book of business.
- Demonstrated ability to grow existing accounts and develop new client opportunities.
- Strong relationships with senior pharmaceutical client decision-makers.
- Experience leading proposals, pitches, and strategic client presentations.
- Strong commercial judgment, strategic thinking, and executive presence.
- Proven ability to lead, motivate, and develop high-performing multidisciplinary teams.
- Excellent communication and relationship-building skills.
- Ability to travel as required, up to 30%.
Why This Role?
This is an opportunity to have real ownership and influence.
You’ll lead important client partnerships, shape the direction of a meaningful portfolio, develop talented teams, and play a direct role in growing our Promotional Medical Education business.
If you’re a senior medical education leader ready to lead a business, not simply manage accounts, we’d love to hear from you.