Account Executive
Reports to Account Director
Job Summary
As an Account Executive you will be involved at every stage, from pitch to delivery.
Essential Duties & Responsibilities
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You will be expected to provide support for the day-to-day running of various accounts which will include:
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Co-ordinating status update meetings
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Co-ordinating development of weekly status reports
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Development of client contact reports
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Financial management across accounts
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General administration
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Liaison with creative and science writing teams
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Client liaison
Account Responsibilities:
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Client management
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Contact via email; face-to-face contact as and when required
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Ask questions and seek guidance from line manager on the first draft of client communications, i.e. status reports, contact reports, emails
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Project management
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Check copy and coordinate sign off
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Brief studio with amends
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Support projects
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Set up kick-off meetings and client status reports
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Attend ZINC training
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Taking ownership
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With direction, take ownership of elements of a project and be responsible for its delivery
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Actively support other members of the team
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Seek out opportunities for own development, e.g. attend training, read daily health/pharma news alerts, read industry publications
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Attend ABPI, Bribery Act and Good Publications Practice training
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Financial management
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Draft financial paperwork, e.g. invoices, estimates
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Calculate time spent on a project and understand the importance for keeping accurate timesheets
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Understand the hours related to the job
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Get quotes from third-party suppliers
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Developing new business
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Perform desk research in support of new business
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Liaise on cross group projects
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Team working
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Buddy other AEs
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Constantly seek opportunities to help team members
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Get to know the Medical Writers on the accounts and seek an understanding of their role and needs
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Adhere to the Open Health Medical Communications processes and identify areas for refinement/ improvement
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Meet with ‘Meeting & Events’ and ensure clarity on their processes
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Technical Ability
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Develop a clear understanding of the disease area associated with each account
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Writing
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Develop first drafts of contact reports, weekly situation reports, agency status reports, day-to-day correspondence
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Demonstrate a meticulous eye when checking copy/proofs Overall
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Develop an understanding of the decision making process and the ability to work under pressure.
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Develop maturity and judgement to be able to recognise when there is a problem or error and to handle it openly and effectively.
Experience, Skills, and Qualifications
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Degree Educated within a scientific discipline (or equivalent)
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Ability to multitask and prioritise; excellent time management skills
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Excellent written and verbal communication and interpersonal skills; Excellent
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attention to detail
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Able to work independently and as part of a team
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Work within the OPEN Health values at all times
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Competent in using Microsoft Word, PowerPoint, Excel and Outlook
Travel Requirements
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As required by business needs