Job Description
Apply now
Job Title:  Medical Director - Medical Communications
Posting Start Date:  7/16/25
Job Description: 

Senior/Medical Director – Medical Communications

Reports to Senior Vice President, Medical Direction


Job Summary

The Medical Director is responsible for the provision of strategic direction to internal colleagues and pharmaceutical, biotech & medical device clients across the medical communications spectrum. The Medical Director serves as the medical expert for the disease states they support, effectively developing high quality promotional medical education and commercial content that supports the strategic product positioning. The Medical Director must be able to quickly analyze and assimilate new clinical markets, therapeutic areas, and product information to support client strategic imperatives and actively drive growth and lead business development.


Essential Duties & Responsibilities

Strategy and Content

 

  • Ensure that medical teams deliver the highest level of strategic and scientific integrity throughout medical communications materials across assigned accounts, including hands-on content development of certain projects, as needed 
  • Proactively share product/therapy area expertise, strategic direction, insights, recommendations, and solutions with clients on their projects and programs  
  • Liaise effectively with clients, healthcare professionals, and external service providers and troubleshoot and manage objections from the client and external stakeholders to ensure good relationships and attainment of goals  
  • Understand and apply healthcare industry best practices, policies, and guidelines pertinent to medical communications, as well as client MSAs and SOPs, proactively promoting team adherence   

 

Business Development and Growth  

 

  • Support new business strategy in partnership with the Senior Leadership Team, representing/leading the medical team on new business activities (eg, credentials presentations, RFIs, RFPs, and pitches) to ensure high scientific caliber and high win rate
  • Identify new opportunities within existing accounts, supporting the wider team to pursue organic growth opportunities by building strong and long-term trusted advisor-client relationships  
  • Stay abreast of innovation, market changes and competitor landscape to continually assess the position of OPEN Health as leaders in our field and develop new service offerings in line with these insights/business direction

 

Team Leadership and Management

 

  • Motivate and promote a positive solutions-focused approach, open and timely communication, encouragement of feedback, and consideration of ideas and best practice sharing  
  • Work with senior management, medical, project, and account teams to coordinate resources to ensure appropriate medical support
  • Lead internal and external meetings and discussions  
  • Establish best practices across assigned accounts to ensure the highest possible standards in content, levels of consistency, efficiencies, and cost-effectiveness
  • Suggest adjustments to working practices and team structure and provide strategic guidance to the wider account team in this regard
  • Provide accurate estimates of budgeted hours and proactively inform account teams when projects are at risk of going over budget or out of scope 
  • Develop close working relationships with team members to guide, coach, and motivate them, providing support as required and offering regular feedback on performance, both directly and to line managers
  • Collaborate with senior colleagues, ensuring assigned accounts achieve objectives and key performance indicators 

 

Experience, Skills, and Qualifications

  • Advanced degree (eg, PhD, MD, MPH, PharmD) required
  • Experience with promotional medical education/commercial tactics, such as promotional slide decks, national broadcasts, webinars, product theaters, speaker bureau, commercial advisory boards
  • Broad therapeutic experience; Oncology (solid and heme) experience preferred
  • Minimum 5 years of agency experience supporting promotional medical education (commercial/medical affairs)
  • Proficient in MS365 including Word, Excel, Power Point, Outlook and Teams

 
Apply now

About OPEN Health

OPEN Health unites deep scientific knowledge with wide-ranging specialist expertise to unlock possibilities that improve health outcomes and patient wellbeing. Working in partnership with our clients, we embrace our different perspectives and strengths to deliver fresh thinking and solutions that make a difference. 

OPEN Health is a flexible global organization that solves complex healthcare challenges across HEOR and market access, medical communications and creative omnichannel campaigns. 

What we offer:

As a global organization, OPEN Health is committed to supporting our employees and their families through a comprehensive benefits program

·      Competitive pay, generous paid vacation, holidays and more, across all our locations

·      Ongoing training and development opportunities which foster and shape your individual career path

An active and growing commitment to bettering the communities our employees call home through our Corporate Social Responsibility program

The opportunity to thrive in a global, collaborative environment while working every day to improve health outcomes and patient well being

Diverse, inclusive culture that encourages you to bring your whole self to work

If we sound like the sort of business environment in which you would thrive, then we would love to hear from you.

OPEN Health does not discriminate on the basis of race, sex, colour, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.