Job Description
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Job Title:  People Systems & Operations Adminstrator
Posting Start Date:  05/12/2025
Job Description: 

People Systems & Operations Specialist (PSOps)

Reports to People Systems & Operations Manager

Location: UK - Hybrid working

 

Job Summary

This role will support the People Systems and Operations Manager in delivering excellent service to our employees through the effective management, continuous improvement and optimization of our People processes and systems.

Primarily responsible for managing the People Operations Team inbox, actioning people processes across the entire employee lifecycle and responding to queries from global employees.

In addition, becoming a Subject Matter Expert (SME) in SuccessFactors, our primary HRIS.

 

Key responsibilities

  • Act as first point of contact for employee requests and queries relating to people policies, procedures and ways of working in a timely manner
  • Support other members of the People team on People Operations matters
  • Own the end-to-end employee lifecycle administration and processes: joiners, moves, leavers, contractual changes, leave, references etc. completing the operational actions needed at each stage
  • Supporting the compilation of monthly payroll changes for UK, EU and India
  • Manage and oversee SuccessFactors workflows
  • Update and maintain employee records accurately and regularly
  • Align with the People Data Analyst in the creation and optimization of standard reporting, and provision of data
  • Develop, maintain and continuously improve Standard Operating Procedures (SOPs) relating to key processes
  • Support the training of users in SuccessFactors
  • Support the integration of other core systems with SuccessFactors
  • Provide support on any People team projects where required
  • Adhere to strict compliance and governance regarding data security and integrity
  • Support the employee engagement survey process

 

Experience, Skills, and Qualifications

  • CIPD qualification in Human Resource Management or alternative relevant qualification
  • Proven experience in understanding HRIS systems and their administration
  • Customer-centric mindset and a ‘can do’ attitude, with the ability to troubleshoot
  • Excellent communication and interpersonal skills, with the ability to collaborate at all levels of the organization
  • Good attention to detail, organizational and planning skill 

 

Travel Requirements

  • 5% potential local/global travel 
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About OPEN Health

About OPEN Health

At OPEN Health, we connect visionary minds, pioneering science, and advanced technology to drive real impact. By uniting people, science, and technology, we activate new opportunities for biopharma innovation. Our expertise across medical affairs and market access unlocks faster, smarter routes to market. We are committed to improving patient outcomes worldwide. To learn more, visit www.openhealthgroup.com.

OPEN Health. The right combination to unlock possibilities. 

What we offer:

As a global organization, OPEN Health is committed to supporting our employees and their families through a comprehensive benefits program 

  • Competitive pay, generous paid vacation, holidays and more, across all our locations
  • Ongoing training and development opportunities which foster and shape your individual career path
  • An active and growing commitment to bettering the communities our employees call home through our Corporate Social Responsibility program
  • The opportunity to thrive in a global, collaborative environment while working every day to improve health outcomes and patient wellbeing
  • Diverse, inclusive culture that encourages you to bring your whole self to work

If we sound like the sort of business environment in which you would thrive, then we would love to hear from you.

OPEN Health does not discriminate on the basis of race, sex, colour, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.