HRIS Specialist – Success Factors
Reporting to: Head of People Operations
Location: Remote India
The Opportunity
The HRIS Specialist is responsible for the administration, maintenance, and optimization of the HR Information System, with a focus on SAP SuccessFactors. This role provides in-house technical and functional support across key modules including Employee Central, Applicant Tracking System (ATS), Compensation, and Performance & Talent.
The position plays a critical role in driving data-driven HR decision making, ensuring high-quality HR data, and delivering meaningful reporting, analytics, and insights to support business and HR strategy.
Key Responsibilities
HRIS Administration & Support
- Provide in-house technical and functional support for SAP SuccessFactors modules including:
- Employee Central (core HR data)
- Recruiting & Onboarding
- Performance & Goals
- Learning Management
- Compensation
- Troubleshoot system issues and provide first and second line support to HR users and stakeholders.
- Maintain system configuration and support system updates, testing, and releases.
- Partner with IT and external vendors for system enhancements and integrations.
System Optimization & Improvements
- Identify opportunities to enhance HR processes through system configuration and automation.
- Support implementation of new features, modules, or system upgrades.
- Ensure system configurations align with HR policies, processes, and compliance requirements.
HR Data Management
- Maintain high standards of data accuracy, integrity, and governance across the HRIS.
- Perform regular data audits and validation checks.
- Support data migration and system integration activities when required.
Reporting & Analytics
- Develop and maintain HR dashboards, reports, and analytics using SuccessFactors reporting tools.
- Provide data-driven insights to HR leadership and business stakeholders.
- Analyse workforce data to identify trends, risks, and opportunities.
- Support strategic decision-making with workforce metrics and predictive insights.
Stakeholder Collaboration
- Work closely with HR Business Partners, Talent Acquisition, L&D, Compensation teams, and HR leadership.
- Provide training and guidance to HR users on system functionality.
- Translate business requirements into system and reporting solutions.
Candidate Profile – (Skills, Competencies and Experience)
HR Functional Expertise
- Strong understanding of HR processes including recruitment, performance management, talent management, and compensation.
- Experience in HR data management, governance, and compliance.
- Knowledge of HR system implementations, upgrades, and process improvements.
Technical / System Skills
- Experience working with SAP SuccessFactors modules.
- Configuration management and role-based permissions administration.
- Experience with Analytics and reporting tools.
- Strong data analysis capabilities using Excel and reporting tools such as Power BI.
- Experience with HRIS integrations with other HR or ERP systems.
Data & Analytical Skills
- Strong data-driven mindset with the ability to interpret HR data and generate insights.
- Advanced analytical thinking and attention to detail.
- Ability to perform data analysis and reporting to support HR decision-making.
Business & Stakeholder Skills
- Strong stakeholder management and communication skills.
- Ability to conduct business analysis and translate HR requirements into system solutions.
- Experience supporting user training and system adoption.
Problem Solving & Process Improvement
- Internal customer service mentality
- Strong technical troubleshooting and problem-solving skills.
- Ability to identify opportunities for process improvement and system optimization.
Travel Requirements
- N/A