Director Solution Delivery Job Details

Job Description

Job Title: Director Solution Delivery

Posting Start Date: 1/23/26

Job Description:

Director, Solution Delivery

Location: US/Canada Remote

Job Summary

OPEN Health Group is evolving into a technology-enabled organization, delivering modular, AI- and data-powered solutions that enhance scientific and medical workflows across life sciences and healthcare.

The Director, Solution Delivery plays a critical role within this technology enablement strategy, owning the successful delivery and scaling of a defined portfolio of tech-enabled initiatives. This role is accountable for translating business needs into high-quality, repeatable solutions that align to OHG’s platform, data, and AI direction while driving adoption and measurable business impact.

Working closely with the VP of Solution Delivery, practice leadership, business development, solution architecture, data, and engineering teams, the Director ensures solutions move effectively from concept and pilot into production and scaled use. The role balances hands-on delivery ownership with cross-functional coordination, helping convert innovation into operationalized, revenue-generating capabilities.

Essential Duties & Responsibilities

Solution Delivery & Execution

Own delivery of assigned tech-enabled solutions from requirements through production release, ensuring outcomes meet defined business, quality, and timeline expectations.
Translate business needs into clear, actionable delivery requirements that guide engineering, data, and design teams.
Drive consistency and quality across delivery by applying established governance, QA, and delivery frameworks.

Technology Enablement & Alignment

Ensure delivered solutions align to OHG’s broader technology enablement strategy, including platform, data, and AI standards.
Partner closely with Solution Architecture and Data teams to promote reuse, modularity, and reduction of fragmented or one-off solutions.
Help embed AI- and data-driven capabilities into workflows in practical, scalable ways.

Commercialization & Growth Support

Contribute to the commercialization of tech-enabled solutions by supporting adoption, reuse, and expansion across practice teams and client engagements.
Partner with practice leadership and business development on select growth opportunities, pilots, and client conversations tied to assigned initiatives.
Help ensure solutions deliver measurable value and are positioned for repeat use and scaled impact.

Innovation to Production Transition

Own or co-own the transition of validated pilots and MVPs into supported, production-ready solutions.
Work with innovation, engineering, and operations teams to ensure solutions are operationally viable and ready for broader rollout.
Identify delivery risks or constraints early and escalate appropriately to support informed prioritization decisions.

Cross-Functional Leadership

Act as a central delivery lead across solution architecture, enterprise applications, data, UI/UX, and external partners.
Provide clarity, coordination, and accountability across delivery teams within the scope of assigned initiatives.
Support knowledge sharing and continuous improvement across the solution delivery function.

Experience, Skills, and Qualifications

Bachelor’s degree required, Advanced degree (e.g., MS, MBA) is a plus but not required.
6-10 years of experience delivering digital, data, or platform-based solutions in healthcare, life sciences, or medical communications.
Demonstrated experience scaling solutions beyond individual projects, including reuse across teams, clients, or workflows.
Strong understanding of AI-, data-, and analytics-enabled solution delivery, with hands-on experience integrating these capabilities into real-world solutions.
Proven ability to reduce fragmentation by building repeatable delivery models, standards, or solution components.
Experience working in agile or hybrid delivery environments across multidisciplinary teams (architecture, engineering, data, design).
Strong stakeholder management skills, with the ability to operate effectively between business leaders and technical teams.
Experience delivering complex initiatives on time and within defined scope and budget.
Familiarity with medical affairs, scientific content, congress workflows, or related domains preferred.
Proficiency with delivery and project tools such as JIRA, Smartsheets, and SharePoint.

Travel Requirements

5% potential global travel

About OPEN Health

At OPEN Health, we connect visionary minds, pioneering science, and advanced technology to drive real impact. By uniting people, science, and technology, we activate new opportunities for biopharma innovation. Our expertise across medical affairs and market access unlocks faster, smarter routes to market. We are committed to improving patient outcomes worldwide. To learn more, visit www.openhealthgroup.com.

OPEN Health. The right combination to unlock possibilities.

What we offer:

As a global organization, OPEN Health is committed to supporting our employees and their families through a comprehensive benefits program

Competitive pay, generous paid vacation, holidays and more, across all our locations
Ongoing training and development opportunities which foster and shape your individual career path
An active and growing commitment to bettering the communities our employees call home through our Corporate Social Responsibility program
The opportunity to thrive in a global, collaborative environment while working every day to improve health outcomes and patient wellbeing
Diverse, inclusive culture that encourages you to bring your whole self to work

If we sound like the sort of business environment in which you would thrive, then we would love to hear from you.

OPEN Health does not discriminate on the basis of race, sex, colour, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.