Governance & Compliance Manager
Reports to Head of Risk, Privacy, Compliance & ESG
Job Summary
The Governance & Compliance Manager supports the effective operation of OPEN Health’s governance, compliance, and privacy frameworks. This role is responsible for helping to implement and maintain policies, procedures, and controls that ensure adherence to legal, regulatory, and ethical obligations. Working closely with internal stakeholders, the Governance & Compliance Manager contributes to embedding good governance practices, promoting accountability, and supporting a culture of transparency and compliance across the organization.
Essential Duties & Responsibilities
Governance Framework:
- Support the implementation and ongoing maintenance of compliance policies, procedures, and internal controls.
- Ensure compliance with corporate governance codes and best practices.
Regulatory Compliance:
- Maintain a working knowledge of relevant regulatory requirements and help assess their applicability to OPEN Health’s activities.
- Support the preparation and coordination of internal and external reporting related to Environmental, Social, and Governance (ESG).
- Assist in interpreting key pharmaceutical industry regulations and how they apply to OPEN Health.
Risk Management:
- Help identify potential compliance risks and support mitigation activities in collaboration with relevant teams.
- Support compliance audits and assessments to ensure adherence to policies.
Data Privacy:
- Manage Data Privacy assessments (DPIAs, LIAs) and where appropriate, lead responses to external data privacy requests.
- Support business teams in ensuring that privacy by design is factored into all OPEN Health data processing.
- Maintain accurate Records of Processing Activity for OPEN Health.
Policy Development & Training:
- Support the drafting, updating, and communication of compliance and governance policies.
- Help plan and deliver training and awareness activities on compliance, governance, and privacy obligations.
Reporting & Documentation:
- Maintain accurate records of compliance activities and governance documentation including incident reporting, supplier due diligence, data privacy assessments.
- Assist with preparing reports and compliance updates for senior management and governance committees.
Stakeholder Engagement:
- Work collaboratively with internal teams to integrate compliance considerations into business processes.
- Provide guidance and support to colleagues on compliance and governance matters.
Experience, Skills, and Qualifications
- Degree-level education (minimum 2:2 or equivalent).
- Strong understanding of governance principles, compliance frameworks, and regulatory requirements.
- Experience implementing and managing compliance and governance processes, preferably within the pharmaceutical industry.
- Excellent analytical, problem-solving, and decision-making skills.
- High attention to detail and ability to manage multiple priorities.
- Strong communication and interpersonal skills for stakeholder engagement.
- Ability to work independently while recognising when to escalate issues.
- Strong IT proficiency, including familiarity with compliance, risk, or ESG tools and reporting systems.
- Excellent written & spoken English.