Project Management - Promo Med Ed, Client Services

Associate Project Manager | Project Manager | Senior Project Manager

Location: Remote US or Canada

Job Summary

OPEN Health is hiring across multiple levels within Project Management for our Promotional Medical Education team. We welcome candidates whose experience aligns with the Associate Project Manager, Project Manager, or Senior Project Manager level. The final title and scope will be determined based on relevant experience, demonstrated capabilities, and the interview process.

Our Project Management team drives the planning, execution, and delivery of healthcare professional-focused promotional education programs. Team members work across account management, scientific, editorial, creative, operations, and vendor partners to coordinate resources, manage timelines and budgets, protect quality, and support strong client service from project inception through completion.

Success in this role requires experience supporting healthcare professional-focused promotional medical education programs, including peer-to-peer initiatives, content development, advisory boards, speaker training meetings, key opinion leader engagements, executive encounters, podcasts, and other HCP educational formats.

Scope will align to the level at which the candidate is hired. Associate Project Managers build independent ownership across a defined portfolio, Project Managers lead more complex programs with greater financial accountability, and Senior Project Managers oversee broader portfolios while guiding teams, strengthening delivery, and identifying account-level improvements.

Essential Duties & Responsibilities

• Own and drive a portfolio of promotional medical education projects from inception through delivery, with project volume and complexity aligned to level and scope

• Develop and maintain project plans, timelines, milestone targets, status reports, budgets, and financial tracking

• Coordinate resources and communication across account management, scientific, editorial, creative, graphics, operations, and vendor teams

• Monitor scope, timing, quality, risk, and budget; troubleshoot issues and escalate appropriately to protect successful delivery

• Anticipate client and project needs, communicate proactively, and support strong relationships with clients, healthcare professionals, vendors, and internal partners

• Delegate and track project tasks, ensuring responsibilities are clear and deliverables are completed on time and to expected standards

• Perform quality control throughout development and execution, including review of project documentation and deliverables

• Adjust schedules, resources, and targets as project needs, scope, or financing change

• Reconcile projects in a timely manner and support accurate client financial reporting and overall account profitability

• Identify connections across projects and recommend practical efficiencies, process improvements, and better ways of working

• Support proposal and budget development for educational programs, as needed

• Contribute to additional account and project needs, which may include literature searches, meeting agendas, pitch support, and review of meeting recaps

How Scope Grows by Level

The final title and scope will reflect the candidate’s experience, demonstrated capabilities, and interview process.

Associate Project Manager: 6 to 8 projects

• Owns defined projects and builds independent decision-making
• Tracks budgets and reconciles projects with appropriate support
• Delegates tasks and may support coordinator development

Project Manager: 7 to 10 projects

• Leads plans, delivery, reconciliation, and cross-functional coordination
• Independently reconciles projects and reviews coordinator financial tracking
• Routinely supports coordinator training and development
• Guides teams, develops junior talent, and may have direct reports

Senior Project Manager: 10 to 12 projects across 1 to 3 or more accounts

• Drives broader portfolio delivery and anticipates dependencies
• Oversees financial tracking, reporting support, and profitability
• Guides teams, develops junior talent, and may have direct reports

Experience, Skills and Qualifications

• Bachelor's degree

• At least 2 years of relevant experience in a medical communications or promotional medical education agency; level will be aligned to the depth and breadth of experience

• Experience supporting healthcare professional-focused promotional medical education programs, including peer-to-peer programs, HCP-focused content development, advisory boards, speaker training meetings, key opinion leader engagements, executive encounters, podcasts, and other HCP educational formats

• Ability to manage multiple projects, deadlines, stakeholders, and changing priorities with strong attention to detail

• Confident problem-solving, decision-making, organization, and time-management skills

• Strong written and verbal communication skills, with the ability to build productive relationships across different teams and working styles

• Proficiency with Microsoft 365, including Word, Excel, PowerPoint, Outlook, and Teams; experience with Smartsheet or SharePoint is a plus

• Knowledge of medical education policies, procedures, and guidelines, including FDA, AMA, PhRMA, and applicable state regulations

• A collaborative, proactive, adaptable, and solutions-focused approach

Additional Senior-Level Expectations

• Demonstrated experience leading complex portfolios and guiding project teams

• Experience overseeing financial performance and improving delivery across projects or accounts

Travel Requirements

• Ability to travel and meet with clients as required

• This is a full-time position with the potential for up to 10% travel