Job Description
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Job Title:  Associate Director/Director Quality & Compliance-E&A
Posting Start Date:  20/01/2026
Job Description: 

Associate Director/Director, Quality & Compliance

Location: UK

Job Summary

Our Associate Director, Quality and Compliance provides leadership and guidance to colleagues, ensuring high standards and timely and sustainable completion of projects. This is done by overseeing the development and updating of the Quality Management System and ongoing compliance associated with it ensuring that all legal and ethical requirements are met. 

This individual also supports improvements related to internal processes and governance around new business development, client onboarding, and life cycle management of projects.  

Associate Director, Quality and Compliance will work in a fast-paced consultancy environment with a team of like-minded colleagues specifically within OPEN Health’s Evidence & Access (E&A) Center of Excellence (CoE).

Level of experience and ability to effectively manage members of the team along with partnering with the Practice and Operations Leads to create efficiencies justifies a more senior role.

Essential Duties & Responsibilities

  • Leading the development, implementation, and oversight of quality and compliance processes across the Evidence & Access (E&A) Center of Excellence
  • Ensuring full compliance with applicable laws, regulations, and ethical standards, including those governing RWE, PCO, and human subject research
  • Advising on best practices to enhance efficiency, innovation, and sustainability throughout project lifecycles
  • Overseeing client and internal audits, including preparation, conduct, and resolution of findings
  • Supporting governance of new business processes, including client onboarding, vendor qualification, and subcontractor assessments
  • Collaborating with senior leadership to align quality efforts with operational goals and strategic initiatives
  • Guiding project delivery teams through compliance considerations, issue resolution, and escalation management
  • Facilitating training, mentoring, and the communication of key learnings to drive continuous improvement
  • Acting as Data Privacy Champion for the E&A practice to ensure adherence to data protection regulations
  • Reviewing and approving high-impact client deliverables such as protocols, ethics documentation, and final reports
  • Contributing to business development by identifying quality-related risks and opportunities in new engagements

Experience, Skills, and Qualifications

  • Bachelor’s degree required; advanced degree preferred
  • 10+ years of relevant experience in quality and compliance within healthcare or life sciences, ideally in an Agency, CRO or Pharma environment
  • Deep understanding of compliance frameworks for RWE and PCO projects, including regulations governing human subject research
  • Proven experience with Quality Management Systems (QMS) development and oversight
  • Strong familiarity with industry standards, including GPP, GCP, GDPR, and SOPs relevant to non-interventional research
  • Knowledge of NHS structure and UK healthcare systems; global experience a plus
  • Experience evaluating and supporting healthcare research methodologies and data collection
  • Demonstrated leadership and team management skills within a matrixed or fast-paced environment
  • Excellent critical thinking, communication, and stakeholder engagement capabilities
  • High attention to detail, organization, and process rigor
  • Proficiency in Microsoft 365 (Word, Excel, PowerPoint, Outlook, Teams)

Travel Requirements

  • 5-10% potential global travel 

Apply now

About OPEN Health

About OPEN Health

At OPEN Health, we connect visionary minds, pioneering science, and advanced technology to drive real impact. By uniting people, science, and technology, we activate new opportunities for biopharma innovation. Our expertise across medical affairs and market access unlocks faster, smarter routes to market. We are committed to improving patient outcomes worldwide. To learn more, visit www.openhealthgroup.com.

OPEN Health. The right combination to unlock possibilities. 

What we offer:

As a global organization, OPEN Health is committed to supporting our employees and their families through a comprehensive benefits program 

  • Competitive pay, generous paid vacation, holidays and more, across all our locations
  • Ongoing training and development opportunities which foster and shape your individual career path
  • An active and growing commitment to bettering the communities our employees call home through our Corporate Social Responsibility program
  • The opportunity to thrive in a global, collaborative environment while working every day to improve health outcomes and patient wellbeing
  • Diverse, inclusive culture that encourages you to bring your whole self to work

If we sound like the sort of business environment in which you would thrive, then we would love to hear from you.

OPEN Health does not discriminate on the basis of race, sex, colour, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.