Account Executive

Reports to Account Director

Location: United Kingdom - Hybrid 

Job Summary

As an Account Executive you will be involved at every stage, from pitch to delivery.

Essential Duties & Responsibilities

• You will be expected to provide support for the day-to-day running of various accounts which will include:

• Co-ordinating status update meetings
• Co-ordinating development of weekly status reports
• Development of client contact reports
• Financial management across accounts
• General administration
• Liaison with creative and science writing teams
• Client liaison

Account Responsibilities:

• Client management

• Contact via email; face-to-face contact as and when required
• Ask questions and seek guidance from line manager on the first draft of client communications, i.e. status reports, contact reports, emails

• Project management

• Check copy and coordinate sign off
• Brief studio with amends
• Support projects
• Set up kick-off meetings and client status reports
• Attend ZINC training

• Taking ownership

• With direction, take ownership of elements of a project and be responsible for its delivery
• Actively support other members of the team
• Seek out opportunities for own development, e.g. attend training, read daily health/pharma news alerts, read industry publications
• Attend ABPI, Bribery Act and Good Publications Practice training

• Financial management

• Draft financial paperwork, e.g. invoices, estimates
• Calculate time spent on a project and understand the importance for keeping accurate timesheets
• Understand the hours related to the job
• Get quotes from third-party suppliers

• Developing new business

• Perform desk research in support of new business
• Liaise on cross group projects

• Team working

• Buddy other AEs
• Constantly seek opportunities to help team members
• Get to know the Medical Writers on the accounts and seek an understanding of their role and needs
• Adhere to the Open Health Medical Communications processes and identify areas for refinement/ improvement
• Meet with ‘Meeting & Events’ and ensure clarity on their processes

• Technical Ability

• Develop a clear understanding of the disease area associated with each account
• Writing
• Develop first drafts of contact reports, weekly situation reports, agency status reports, day-to-day correspondence
• Demonstrate a meticulous eye when checking copy/proofs Overall
• Develop an understanding of the decision making process and the ability to work under pressure.
• Develop maturity and judgement to be able to recognise when there is a problem or error and to handle it openly and effectively.

Experience, Skills, and Qualifications

• Degree Educated within a scientific discipline (or equivalent)
• Ability to multitask and prioritise; excellent time management skills
• Excellent written and verbal communication and interpersonal skills; Excellent
• attention to detail
• Able to work independently and as part of a team
• Work within the OPEN Health values at all times
• Competent in using Microsoft Word, PowerPoint, Excel and Outlook

Travel Requirements

• As required by business needs